Please send
icm@lantic.net only if your
question is not answered on our web site.
VAT tax in South Africa is 15% that is refundable at the border in
the case of export. If the payment be in USD and we do shipping we
shall not charge VAT.
Please note
the most important part in buying an ice cream machine is to make
sure that there is a committed agent to supply you with warranty,
parts and service.
There are companies that buy out dated machines in auctions overseas
and sell them cheap in South Africa, but there is no service after
sales.
For transportation please come with
pick up with no canopy or open
trailer, since the machine can not transported flat.
Some Questions and answers:
1-Why we do not sell many one flavour machines? Because there is not
much price difference between one flavour machine and two flavour +
1 mix machine.
2- Why
should I buy bigger capacity machine? Because smaller machines can
not produce enough ice creams if there is a queue. Some of customers
that bought smaller machines want to change the machine a for bigger
ones especially near to coast that the weather temperature is
higher.
3- OP138CS
does have refrigeration facility for keeping milk overnight or very
hot temperature. Price is somehow higher.
Machines
without cooling system on top must be washed at the end of the day.
4- If you are going
to import to other neighbouring countries in Southern Africa, you
are exempt from paying %15 VAT if you choose a big shipping company.
If you want to
transport it yourself or small shipping company you have to pay VAT
and claim it back at the South African border or we hold it for you
for 2 weeks if you send stamped exported documents we return it to
you.
You can also use liquid ice
cream mix from other suppliers as well.
5-If
your shipping company does shipping to southern Africa neighbouring
countries there will be V.A.T charges that you claim it back at the
border if you do transport.
For over USD 2,500 please send
icm@lantic.net to give you USD account details also you get the transport
quote and add it to the total charges then we pay the transport
company. This way transport company returns the export VAT free
documents to us.
If
you need financing you can approach Asset
Finance department of your bank. How to choose an ice cream machine
Warranty:
one year on parts from date of purchase.
Additional maintenance parts are provided with purchase of machine.
Afterward you can order the parts required from us, .Direction:
On Google Map you can search for ICM Industries and
drive here.
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